Bloomington Meadows complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Bloomington Meadows does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Bloomington Meadows:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
• ​Qualified sign language interpreters
• Written information in other formats {large print,audio,accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• ​Qualified interpreters
• Information written in other languages

If you need these services, contact Penny Caswell, Civil Rights Coordinator

If you believe that Bloomington Meadows has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Penny Caswell, RN,MBA Civil Rights Coordinator

Bloomington Meadows

3600 N Prow Road

Bloomington, IN 47404

812-331-8000 | 812-961-2462

[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Penny Caswell, Civil Rights Coordinator,is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services,Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue,SW Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019 | 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/.

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 812.331.8000. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.